But, when we went through the logs, it was showing an ‘Access Denied’ message.Īs the customer was using public-key authentication, we made sure that the private key is in PuTTY’s. So, we set it to the correct IP address and this fixed the problem.Īlso, we handled a situation where the customer approached us with the same error. Our Engineers did a deep dig through the problem and found that the hostname is not resolving to correct IP address. Recently, one of our customers approached us saying that he is getting an error like the one shown below: How we fix PuTTY Error Unable To Open Connection? Today, let’s see how our Support Engineers handle it’s ‘ Unable To Open Connection’ error. Simply, we use Remote Desktop Connection (RDP) for connecting to a remote Windows machine, the same way, if we want to connect to a Linux server from Windows machine, we use PuTTY.īut we may encounter many errors while dealing with PuTTY. It supports Telnet, SSH, and Serial ports, so that we can connect either by taking a remote session or directly through a serial cable. This is mainly used if we want secure remote shell access to a UNIX or Linux system. Today, let’s see how our Support Engineers fix this Putty error for our customers.Ī PuTTY is a tool used for remotely accessing the server from another computer. PuTTY error unable to open connection occurs mainly when the hostname fails to resolve to correct IP address.Īt Bobcares, we often get requests regarding Putty, as a part of our Server Management Services. Oops!! Frustrated with Putty Error Unable To Open Connection? We can help you fix it.
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